“AI Agents Are Here, But Are They Really Breaking Down Walled Gardens In Apps?”
18 months ago (https://orren.medium.com/ai-insights-from-integrating-siloed-software-75c3be2b0ab), I said that although most apps we use, will eventually be AI-enabled (but not strictly AI), they won’t
interact with each other.
What I said was, “there is no incentive for individual existing software systems to do this for users”.
In fact, it’s better for their business case to be siloed.
But users want this — they want different software to interact with each other, even without the user.
That is the promise of “AI Agents.”
The problem is, to reliabily interact between software systems until how has been using official Application Programming Interfaces (APIs) allowed for by major apps.
Anyone who has used them knows how notoriously poor the documentation to program on them is.
So, much so, when you get AI to help co-code it with you, it rarely works.
I don’t take on API projects for customers any more because of this!
The other viable alternative is using a programming language like Python with web automation software like the Selenium Library which can interact with a website like a human would, then augment that web automation work with Generative AI (I was speaking about this again 18+ months ago: https://x.com/OrrenHimself/status/1641344831934058498).
That is probably what we’ll see as the how-to for “AI Agents.”